1. Use of Personal Information Collected by the Website
When using the Website, you may at times be required to provide your name, address, telephone number(s), email address and other “Personal Information” in connection with the purpose for your visit. Information collected on the Website may be used to provide quotes or proposals for services you have requested, to schedule appointments to provide such services, to respond to your customer service inquiries, to provide promotional communications and other information to you, to optimize your user experience on the Website, to improve the Website, and for internal Island purposes. We may also request your e-mail address or mailing address for the purposes of conducting a survey, adding you to our mailing list or contacting you for or with additional information you requested. Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict “No Spam” policy that means we do not intend to sell, rent or otherwise give your e-mail address to a third party, without your consent.
Island will not send you e-mail that you have not agreed to receive. If you are a member of our mailing list, you will be contacted with announcements, news and new products or services. You have the option of “Unsubscribing” from our mailing list at any time, thereby disabling any further such email communication from being sent to you. If you wish to have specific communications with a member of the Island staff, you will be required to provide specific information that will be routed to the appropriate contact within Island.
Island will disclose your personal information or any of its log file information when required by law or in the good-faith belief that such actions are necessary to:
1. Comply with applicable law or with legal process served on Island
2. Protect and defend the rights or property of Island, or visitors of Island
3. Identify persons who may be violating the law or the rights of third parties.
4. Cooperate with the investigations of unlawful activities.
2. Protection of Your Personal Information
Island uses commercially reasonable precautions to keep your Personal Information secure. We have implemented security policies, rules and technical measures to protect your Personal Information from unauthorized access, improper use or disclosure or unauthorized modification. We also advise all Island employees regarding their responsibility to protect your Personal Information, and we provide them with appropriate guidelines for adhering to Island’s business ethics standards and confidentiality policies.
Cookies are small pieces of data that are transferred to your computer’s hard drive through your web browser from our web server. A cookie cannot read data from your hard disk or read cookie files that may have been created from other sites. The Website utilizes cookies as a means of providing personalization features to our visitors. For example, we utilize cookies to remember settings (zip codes, accessibility settings, etc.) that you may have made at our website. The information stored in a cookie cannot be used to identify you personally unless combined with information that you have provided in connection with scheduling an appointment or registering for promotional emails, contests or surveys. You can choose whether to accept cookies by changing the settings of your browser. Typically, by accessing the browser’s help feature you can obtain information on how to prevent your browser from accepting all cookies or to notify you when a cookie is being sent. If you choose not to accept these cookies, your experience at our website and other websites may be diminished, and some features may not work as intended.
Island carefully selects third-party vendors to further assist us in better understanding your use of our website. A selected vendor will place unique cookies on your computer to collect information such as IP address, site navigation information within our web properties and email address (if you have provided it). The vendor does not collect your name and address, username, password or credit card information. The vendor analyzes the information it collects and returns it to us so that we may determine whether site improvements are needed. Any selected vendor is required to keep all information that it collects confidential and is prohibited from using data collected from our site for any other purposes.
4. Children’s Policy
We observe applicable laws and regulations regarding children’s privacy, including the Children’s Online Privacy Protection Act (COPPA) of 1998. Island does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information. If a child under 13 has provided us with personal information without parental or guardian consent, the parent or guardian may email us, and we will remove the information and unsubscribe the child from any promotional contact opportunities.
5. Disclosure of Information to Third Parties
Copyright 2018, Island Environmental Pest Control of Palm Beach, Inc., All Rights Reserved.
Revision: September 2018